About Your Local BMW Retailer | Listers King's Lynn

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OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

135 ratings and 104 comments received in the last 90 days.

30 May 2026

Communication was great from the business manager however the car was driven to me not delivered on a transporter as i had asked and i did not get half a tank of fuel either as i was supposed to

23 May 2026

Grace the sales assistant who dealt with us was, knowledge, articulate and courteous it went a long way to choosing a BMW over an other make, my thanks to her.

19 May 2026

I was very well looked after

15 May 2026

Fantastic staff team. Great knowledge, friendly and helpful. A real pleasure to work with them

14 May 2026

Tony Strina was always polite, friendly and helpful in all my dealings with him

07 May 2026

Jack offered a great deal on the new X3; Went over and above to source the correct spec and colour car from another dealer. Delivery and hand over was a joy. Jack came in on his day off to deal with us personally!!

28 April 2026

Very friendly, nothing was too much trouble. Sophie kept us updated through the whole experience. Our second car purchased from her, and we will definitely use her for future purchases.

26 April 2026

Sophie (Diaper) was absolutely fantastic! She was super efficient, knowledgeable & provided the highest level of customer service. What an asset to the group she is!

22 April 2026

Excellent communication during purchase, Tony was very professional throughout.

08 April 2026

Very professional taking the order and at the hand over

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01 April 2026

Anthony was polite, professional and knew his product well. Found us a car to test drive at short notice and made the process of buying a new car incredibly easy.

24 March 2026

We are really pleased with our car , it looks amazing and it is effortless to drive !

24 March 2026

Jack , Gemma and all the other staff really went above and beyond to get me where I needed to be to change vehicle

23 March 2026

Great service from everyone

08 March 2026

Grace was the epitome of the perfect salesperson.

07 March 2026

Jack Chapman was an excellent sales man nothing was ro much trouble

31 May 2026

Ease of booking. Approximate cost given at time of booking. Detailed summary of the service given .

31 May 2026

Would have got 5 stars but my car wasn't washed

31 May 2026

I always get first class service from Listers

29 May 2026

Next day, waiting appointment. Quick seevice, kept informed.

29 May 2026

Amazing staff would definitely use again many thanks mr Newman

29 May 2026

Disappointing that new arrangements to handle my MOT were with the Sales Team following new dealership in former dedicated service reception. Not clear who I should approach. This year I had to wait over 2 hours double of a year ago

29 May 2026

Prompt service

28 May 2026

Work carried out promptly, staff were very polite and helpful.

28 May 2026

Friendly and approachable personnel which is my reason for 5 stars. However the hospitality area no longer offers an area of privacy which is a shame.

28 May 2026

Excellent staff very helpful and pleasant

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28 May 2026

My car was picked up from home by Mark who was very helpful and considerate and pleasant. The car had to stay overnight as it required parts which was not a problem when car was ready to come back they called to say they were on there way.

28 May 2026

Really good, even had the car cleaned which is a great service however finishing the streak lines after a wash is key to a black car looking good

27 May 2026

The engineer taking my BMW iX1 through its MOT checks was obviously expert, honest and polite as he described the process he'd followed.

24 May 2026

Found an issue but when I mentioned warranty it was no longer an issue !!!!!

24 May 2026

Really polite and easy service

23 May 2026

Superb service at reception and great information on video and after

23 May 2026

Job was completed in the time they suggested

22 May 2026

Lovely customer waiting area , happy staff and excellent communication throughout

21 May 2026

Appointment when I needed it. Price up front and properly communicated with.

20 May 2026

Friendly and helpful staff. Nice coffee

19 May 2026

From the first call to collecting our new car Richard was absolutely fantastic. He went out of his way send a personalised video and made the whole experience seamless

19 May 2026

Can't find a fault.

19 May 2026

Everything went as expected

19 May 2026

Priced at 1 price on website confirmed by email, then tried to charge me an extra £100 pound when at the dealers, second time this has happen

19 May 2026

Staff are very helpful and friendly

18 May 2026

very good customer service

17 May 2026

no waiting to be seen, great coffee and very friendly staff

17 May 2026

because you went the extra mile for me and I was so happy with the support.

16 May 2026

Prompt and efficient serbive

16 May 2026

Put simply, they never disappoint! The staff are courteous, make you feel valued, and are conscientious when it comes to the servicing of the vehicle.

14 May 2026

Easily organised service appointment.

14 May 2026

Friendly helpful staff

11 May 2026

Friendly and helpful staff, allowing me to work on my laptop whilst my car was serviced. Answered any questions I had and one of the sales staff even helped me look round an i4 whilst I was waiting. Plus the coffee was pretty good too!

06 May 2026

Based on my experience with Listers King's Lynn, I would honestly give them 10 stars! From the moment I called the centre to being booked in the very next day, everything was handled so smoothly. Huge thanks to the whole team.

05 May 2026

Good communication, speedy work. Only downside was that washing wasn't available and it was messy. Maybe a windscreen clean could have been executed as I'd paid for new wiper blades.

04 May 2026

Very good

03 May 2026

My car had a complimentary was and was dirtier when I got it back than when it went in

03 May 2026

First time at Listers, previously used Sytner, Nottm. No queuing on arrival, plenty of customer parking, work completed at time agreed and within the time scale quoted.

02 May 2026

All sorted quickly

01 May 2026

Excellent service

30 April 2026

I drove to Listers in King's Lynn to have a new battery fitted to my X1 XLine as the Norwich dealership failed to answer the phone after ringing 6 times over 4 hours. I rang Listers who answered the first call and fitted the battery next day.

30 April 2026

Fantastic service

29 April 2026

Great service happy people

28 April 2026

Listers work to exastin BMW standards

25 April 2026

It was a pleasant experience

23 April 2026

Great customer service

22 April 2026

Always excellent service from all departments

22 April 2026

I feel confident that my experiences at the BMW service centre will be satisfactory.

20 April 2026

Completed vehicle inspection and service in timely manner and provided complimentary car wash service

19 April 2026

Customer service was great, nice welcome, coffee and polite staff

18 April 2026

From start to finish we experienced excellent service. Everyone at Listers Kings Lynn is a delight to deal with..

15 April 2026

I come for my head unit to be coded and then when completed told me I have a stage 1 on the car and that it's now been removed instead of asking me if I still wanted to go ahead because now I have to pay out 350 pound again to get it mapped again

15 April 2026

Good service in a plush environment

15 April 2026

Service was outstanding as usual

15 April 2026

Done what needed to be done .

09 April 2026

The quality of the service they provide has always been outstanding. The team are always helpful.

05 April 2026

Amazing staff

04 April 2026

Excellent service and comms as usual

04 April 2026

I was dealt with in an efficient and friendly manner

04 April 2026

i was kept informed as to the investigations re the fault

02 April 2026

The team done what they could by the means of plugging my vehicle into the computer! Computer says it's ok. I Still have the issue! As if people can literally take another day off to drop my vehicle back in overnight so the computer can say it's ok.

02 April 2026

Friendly efficient service

01 April 2026

Always friendly faces and excellent customer service

01 April 2026

Punctual, friendly, professional

31 March 2026

Service boys on front desk very polite car wash not very good lots of white stripes running down car had to have it rewashed nearer home

31 March 2026

Excellent services professional communication very kind staff highly recommended thank you

31 March 2026

Good

30 March 2026

Great customer service

24 March 2026

prompt and curteous service

24 March 2026

Brilliant service, will definitely use again

19 March 2026

Great customer service as usual

17 March 2026

Prompt, courteous. A job well done

16 March 2026

Still not addressed the issue of noise coming from front wheel when reversing on full lock.Couldn't find any issue.

16 March 2026

Very quick and efficient

15 March 2026

I was very impressed with the level of professionalism, clarity and general helpfulness. Particularly from Jason in the parts department. Very pleased.

15 March 2026

All fast and no hassle

15 March 2026

Somewhere to work and a coffee. All I need.

14 March 2026

Good service

12 March 2026

Clean and tidy ,staff polite and friendly. Car return on time and nicely presented. Thank you.

09 March 2026

Awaiting follow-up

09 March 2026

Nothing to fault on the recall , efficient and friendly thank you

09 March 2026

Excellent service and support as always from all your team. I just wish other dealers and garages were half as good as you are. From reception to every aspect of customer interface your service is outstanding. Well done. Robert

09 March 2026

Always helpful and friendly

08 March 2026

staff always polite and helpful, the work it came in for was all very efficient and no problems to date. Thanks for the customer care that you're teams give.

08 March 2026

Warm welcome and professional service

07 March 2026

Never give full marks Customer repor needs attention

06 March 2026

from booking to collecting our car everything was dealt with very professionally

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US

Our contact details

FIND Listers King's Lynn BMW

Address

Hardwick Road, King's Lynn, Norfolk, PE30 4NA

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 18:00
Sun:10:00 - 16:00

Phone

01553 692000

Map

Areas served

King's Lynn as well as surrounding areas including Wisbech, Downham Market, Swaffham and Fakenham

View map

Address

Hardwick Road, King's Lynn, Norfolk, PE30 4NA

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:Closed

Phone

01553 602947

Map

Areas served

King's Lynn as well as surrounding areas including Wisbech, Downham Market, Swaffham and Fakenham

View map

Address

Boardsides, Wyberton, Boston, PE21 7NY

Opening Hours

Mon–Fri:08:30 - 17:30
Sat:Closed
Sun:Closed

Phone

01205 366988

Map

Areas served

King's Lynn as well as surrounding areas including Wisbech, Downham Market, Swaffham and Fakenham

View map