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ABOUT LISTERS KING'S LYNN

Find out more about what we do and our team.

Explore our retail centre

Meet the team

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Laurence Bennett

Head of Business
  • Years at the dealership 5
  • Department Sales
  • Hobbies Enduro-biking

Dave Attersall

General Sales Manager
  • Years at the dealership 19
  • Department Sales
  • Hobbies Football, Gym

Shaun Gregory

Retail Manager
  • Years at the dealership 13
  • Department Sales
  • Hobbies Football, Cycling

Jamie Hornigold

Retail Manager
  • Years at the dealership 9
  • Department Sales
  • Hobbies Cycling, Motorbikes, Football, Gym

Brad Howe

Senior Sales Executive
  • Years at the dealership 9
  • Department Sales
  • Hobbies Motorbikes, Golf

Anthony Strina

Senior Sales Executive
  • Years at the dealership 7
  • Department Sales

Jonny Spinks

Senior Sales Executive
  • Years at the dealership 12
  • Department Sales
  • Hobbies Golf

Sophie Diaper

Sales Executive
  • Years at the dealership 6
  • Department Sales

Grace Hankins

Sales Executive
  • Years at the dealership 5
  • Department Sales

Jack Chapman

Sales Executive
  • Years at the dealership 1
  • Department Sales

Liam Hanks

Product Genius
  • Years at the dealership 9
  • Department Sales
  • Hobbies Cars, Photography

Gary Lewis

Aftersales Manager
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies F1, Rugby

Andrew Sutherland

Service Advisor
  • Years at the dealership 2
  • Department Aftersales

Michael Jupp

Service Advisor
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies Football, Golf, Go-karting, F1

Lorraine McLaughlin

Warranty Advisor
  • Years at the dealership 10
  • Department Aftersales
  • Hobbies Swimming, Horse Riding

James Martin

Corporate Sales Manager
  • Years at the dealership 5
  • Department Corporate
  • Hobbies Football

Richard Atkins

Local Business Development Manager
  • Years at the dealership 5
  • Department Corporate
  • Hobbies Family, football

Carrie Sewell

Key Account Executive
  • Years at the dealership 19
  • Department Corporate
  • Hobbies Spending time with the family, days out

Robyn Davies

Administrator
  • Years at the dealership 5
  • Department Sales
  • Hobbies Animals, Shopping

Natascha Schwarz

Receptionist
  • Years at the dealership 6
  • Department BMW
  • Hobbies Holidays, Gardening, spending time with family

Louise Chambers

Receptionist
  • Years at the dealership 5
  • Department BMW
  • Hobbies Family, Zumba, Shopping, Dancing

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Because I couldn't fault the lady I was dealing with

Service

Team at Kings Lynn understand their Customers and very professional in the service especially in these difficult times we find ourselves in.

Service

Sara was extremely helpful and the service was completed ahead of schedule

Service

Michael the Service Agent was very helpful and informative throughout the whole experience.

Service

My car was recalled, the EGR issue. At first I did not need the offer of a courtesy car but circumstances changed and Listers found me a Mini. When I took my Series 3 in the Service Dept had organised an almost new 220i- happy me!

Service

Car went in with a minor issue which was sorted under warranty, and also another minor niggle that I had not identified. This was also sorted. Great service.

Service

Under the circumstances of the pandemic, every one that I had contact with performed excellently.

Service

I always have efficient service from Listers, the car was ready on time and the staff very pleasant

Service

Excellent service from Andrew Sutherland, well organised process.

Service

Cannot fault any detail

Service

Efficient team

Service

The customer service is excellent, and the staff are very helpful.

Service

Superb attention given on last service and MOT

Service

Good customer service, got informed about my cars really happy

Service

Speedy, efficient, polite and helpful.

Service

No problems encountered.

Service

The inspection of the car and the information provided by the video was good but they failed to report the mileage of the car. it was in km but they wrote it in miles. In the case of service or MOT this was a problem.

Service

The service team of Listers can be described as very professional and quick. They know what customer service entails. It was their good service that made decide to source this car through Listers and not from the company I used to deal with.

Service

Everything was attended to as expected.

Service

Dropped the car off to a Covid secure environment. Felt confident everything would remain secure

Service

As above

Service

Could not have done any more for me

Service

Good service

Service

Completed all required plus clear explanations on what had been done.

Service

Nothing could be criticized, service attendant friendly and efficient, super courtesy car provided, my car returned as I would have hoped.

Service

Efficient friendly service

Service

Professional service

Service

the last service agent was very friendly and dealt with me professionally and efficiently.

Service

The staff were very helpful, explaining the issue to me. Polite and prompt our problem was resolved within two days of reporting it

Service

All handled well, despite the virus.

Service

car mot an d service returned valeted inside and washed outside this much appreciated

Service

Easy to book mot, completed while shopping so no need to leave vehicle

Service

Very prompt service and very friendly

Service

Good communication, ease of booking, time estimates kept.

Service

Even under Covid restrictions the gentleman dealing with me most helpful

Service

Admin arrangements very good, loan car ready.

Service

Very professional service

Service

Very good customer service. Quick and cheap.

Service

Listers are very good and other dealerships should take a leaf out of their book. Listers appear to be customer orientated.

Service

Easy to do business with.

Service

The service experience, including the availability of a courtesy car for the day, was all arranged in an efficient and friendly manner (and in full compliance with the current Covid related guidelines). Another good experience provided by Listers.

Service

Ruth from the service team was super friendly and helpful and they went the extra mile and gave a full complimentary valet .. thank you

Service

Customer service very good, employees very polite and friendly

Service

Dealt with in the usual professional manner.

Service

Good professional service from start to finish as always

Service

Did the oil service while I waited

Service

In these Covid times, the service was very well organised and safe. The costs were fully explained. I received a video report of the service and additional items to carry out. The car was ready, cleaned and hoovered, at the appointed time.

Service

as above

Service

Collection great, service great, return great. What's not to like.

Service

Extremely helpful staff

Service

Can't fault you really

Service

Staff were helpful.

Service

COVID makes service difficult and at other times easier. Listers gave a good degree of service, communication, presentation and welcome.

Service

Sorted problem out very quickly

Service

These are difficult times and for people to keep to their promise was good.

Service

always a first class service

Service

they done the job and was satisfied.

Service

I've known Sarah for many years. Very friendly, knowledgeable and extremely courteous. Asset to BMW.

Service

Same reason as before. Service department excellent

Service

No problems with Lister's car was returned within 48 hours of fault being discovered.

Service

Excellent value and service

Service

Although we didnt visit the centre due to covid and distance I cannot fault Grace Hankins at Listers kings Lynn

Sales

Tony and Shaun at BMW Kings Lynn were absolutely superb people to deal with. They offered an attractive deal and were a pleasure to deal with at every stage. I found them to be highly attentive, pleasant and helpful.

Sales

Excellent service would definitely use again

Sales

All paperwork was done electronically, quick and efficient. Collected the new car in 20' from the arrival. All went very well.

Sales

Excellent service, as always, from everyone at Listers BMW King's Lynn. In particular I'd like to thank Jonny Spinks for all his help throughout the buying process, excellent as always.

Sales

Great experience, got the car I wanted for a great price.

Sales

Extremely efficient and friendly.

Sales

There were some issues because of COVID, nevertheless in discussion via email with my salesman everything became relatively straight forward.

Sales

A great handover and explanation of the car and everything I needed to know about it.

Sales

Car took too long to come,staff however excellent.