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ABOUT LISTERS KING'S LYNN

Find out more about what we do and our team.

Explore our retail centre

Meet the team

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Laurence Bennett

Head of Business
  • Years at the dealership 5
  • Department Sales
  • Hobbies Enduro-biking

Dave Attersall

General Sales Manager
  • Years at the dealership 19
  • Department Sales
  • Hobbies Football, Gym

Shaun Gregory

Retail Manager
  • Years at the dealership 13
  • Department Sales
  • Hobbies Football, Cycling

Jamie Hornigold

Retail Manager
  • Years at the dealership 9
  • Department Sales
  • Hobbies Cycling, Motorbikes, Football, Gym

Anthony Strina

Senior Sales Executive
  • Years at the dealership 7
  • Department Sales

Jonny Spinks

Senior Sales Executive
  • Years at the dealership 12
  • Department Sales
  • Hobbies Golf

Sophie Diaper

Sales Executive
  • Years at the dealership 6
  • Department Sales

Grace Hankins

Sales Executive
  • Years at the dealership 5
  • Department Sales

Jack Chapman

Sales Executive
  • Years at the dealership 1
  • Department Sales

Liam Hanks

Product Genius
  • Years at the dealership 9
  • Department Sales
  • Hobbies Cars, Photography

Gary Lewis

Aftersales Manager
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies F1, Rugby

Andrew Sutherland

Service Advisor
  • Years at the dealership 2
  • Department Aftersales

Michael Jupp

Service Advisor
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies Football, Golf, Go-karting, F1

Lorraine McLaughlin

Warranty Advisor
  • Years at the dealership 10
  • Department Aftersales
  • Hobbies Swimming, Horse Riding

Richard Atkins

Local Business Development Manager
  • Years at the dealership 5
  • Department Corporate
  • Hobbies Family, football

Carrie Sewell

Key Account Executive
  • Years at the dealership 19
  • Department Corporate
  • Hobbies Spending time with the family, days out

Robyn Davies

Administrator
  • Years at the dealership 5
  • Department Sales
  • Hobbies Animals, Shopping

Natascha Schwarz

Receptionist
  • Years at the dealership 6
  • Department BMW
  • Hobbies Holidays, Gardening, spending time with family

Louise Chambers

Receptionist
  • Years at the dealership 5
  • Department BMW
  • Hobbies Family, Zumba, Shopping, Dancing

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Although I was only in for a recall, the customer service couldn't have been better

Service

Reoccurring issue, fitted in rapidly and communication was excellent

Service

Did what was needed in the time agreed

Service

From booking a time and date to leaving the car with you through to pickup time and not forgetting the video complete satisfaction.

Service

Again excellent customer service

Service

Car was picked up and dropped off, everything went smoothly and professionally from start to finish

Service

Great service.

Service

As above. The team at Listers sorted my problem out with my car. I'm very happy

Service

Very good service

Service

Excellent service, good communication, outstanding knowledge. Felt very covid safe

Service

Listened to

Service

Very pleased with the quality of service from the kings lynn branch , my vehicle was collected for a service the driver was very pleasant & polite , I was kept informed on the progress which included a video of the vehicle in the workshop, Very happy

Service

Nothing more I can say

Service

Very friendly, polite staff

Service

As a customer I always receive efficient service and staff are always accomodating with any requests such car collection arrangements.

Service

Did all that was required without adding work

Service

My car was ready in good time.

Service

The service was brilliant, staff member that dealt with me was friendly and was happy to help.

Service

Very helpful

Service

Excellent reception and service completed on time

Service

Fantastic to receive a short MOT video explaining the issues with my tyres and the condition of my car.

Service

Only charged for the time taken even though it was a fraction of an hour

Service

The staff were courteous and helpful in organising a taxi whilst I waited for my car, contacting me when it was available for collection. The service was trouble free & the vehicle cleaned & vaccumed.

Service

Easy on line booking. Quick and efficient service. Really good value as don't need another for nearly two years. Informative and pleasant staff. Nice to see video from chap actually working on car.

Service

Great service very helpful

Service

Vehicle was ready on time. Pleasant service desk person

Service

All work carried out, satisfactorily. Knowledgeable and helpful staff. Will use again.

Service

Customer service was excellent.

Service

I am happy to have my vehicle serviced at the showroom because they do a good job.

Service

Polite friendly and efficient service

Service

Andrew Sutherland arranged collection & delivery,excells in keeping me up to date in what is happening nothing seems to be too much trouble. Good team Car was well taken care of with covid protection .

Service

Very professional and helpful people

Service

Because I couldn't fault the lady I was dealing with

Service

Sara was extremely helpful and the service was completed ahead of schedule

Service

Team at Kings Lynn understand their Customers and very professional in the service especially in these difficult times we find ourselves in.

Service

Car went in with a minor issue which was sorted under warranty, and also another minor niggle that I had not identified. This was also sorted. Great service.

Service

Michael the Service Agent was very helpful and informative throughout the whole experience.

Service

My car was recalled, the EGR issue. At first I did not need the offer of a courtesy car but circumstances changed and Listers found me a Mini. When I took my Series 3 in the Service Dept had organised an almost new 220i- happy me!

Service

Under the circumstances of the pandemic, every one that I had contact with performed excellently.

Service

Excellent service from Andrew Sutherland, well organised process.

Service

I always have efficient service from Listers, the car was ready on time and the staff very pleasant

Service

Superb attention given on last service and MOT

Service

Efficient team

Service

Good customer service, got informed about my cars really happy

Service

Cannot fault any detail

Service

The customer service is excellent, and the staff are very helpful.

Service

This is the 2nd time we have used this dealer as the service the first time was excellent and I'm happy to say their standards have not fallen. An excellent dealership all round.

Sales

During covid everything was completed via emails and phone conversations and it all went so smoothly.

Sales

The vehicle was well prepared and the handover was conducted in a professional and efficient manner. Communication with the centre was excellent and nothing was too much trouble.

Sales

Fabulous service.

Sales

A great buying experience. From initial contact to final delivery everything went very well.

Sales

Smooth handover and helpful

Sales

Although we didnt visit the centre due to covid and distance I cannot fault Grace Hankins at Listers kings Lynn

Sales

Tony and Shaun at BMW Kings Lynn were absolutely superb people to deal with. They offered an attractive deal and were a pleasure to deal with at every stage. I found them to be highly attentive, pleasant and helpful.

Sales

Excellent service would definitely use again