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ABOUT LISTERS KING'S LYNN

Find out more about what we do and our team.

Explore our retail centre

Meet the team

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Laurence Bennett

Head of Business
  • Years at the dealership 1
  • Department Sales
  • Hobbies Enduro-biking

Dave Attersall

General Sales Manager
  • Years at the dealership 13
  • Department Sales
  • Hobbies Football, Gym

Shaun Gregory

Retail Manager
  • Years at the dealership 10
  • Department Sales
  • Hobbies Football, Cycling

Jamie Hornigold

Sales Executive
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cycling, Motorbikes, Football, Gym

Brad Howe

Sales Executive
  • Years at the dealership 6
  • Department Sales
  • Hobbies Motorbikes, Golf

Jonny Spinks

Sales Executive
  • Years at the dealership 9
  • Department Sales
  • Hobbies Golf

Mark Roythorne

Sales Executive
  • Years at the dealership 6
  • Department Sales
  • Hobbies F1, Fishing

Sophie Diaper

Sales Executive
  • Department Sales

Grace Hankins

Sales Executive
  • Department Sales

Liam Hanks

Product Genius
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cars, Photography

Gary Lewis

Aftersales Manager
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies F1, Rugby

Michael Jupp

Service Advisor
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies Football, Golf, Go-karting, F1

Lorraine McLaughlin

Warranty Advisor
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies Swimming, Horse Riding

James Martin

Corporate Sales Manager
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Football

Richard Atkins

Local Business Development Manager
  • Years at the dealership 2
  • Department Corporate
  • Hobbies Family, football

Carrie Sewell

Key Account Executive
  • Years at the dealership 15
  • Department Corporate
  • Hobbies Spending time with the family, days out

Robyn Davies

Administrator
  • Years at the dealership 2
  • Department Sales
  • Hobbies Animals, Shopping

Natascha Schwarz

Receptionist
  • Years at the dealership 3
  • Department BMW
  • Hobbies Holidays, Gardening, spending time with family

Louise Chambers

Receptionist
  • Years at the dealership 2
  • Department BMW
  • Hobbies Family, Zumba, Shopping, Dancing

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I took my car in and it was all done within a few hours and i was kept informed all the way thorugh

Service

Couldn't fault the staff or the work done.

Service

Staff very helpful.

Service

very helpful staff, easy to deal with, keen to satisfy customer's requests

Service

Excellent service

Service

All needs met.

Service

Quick and efficient checking in, vehicle ready when expected, costs as estimated

Service

at the moment as a diabetic,heart bypass and kidney transplant patient I am in a position of near total isolation , your staff dealt with me in a friendly positive helpfuland totally respectful way,I could ask for no more

Service

The friendliness and professionalism of the staff, make the experience a pain free and pleasant procedure.

Service

No problem very happy

Service

I have always found Listers of Kings Lynn to be fair and prefer to keep all my servicing arrangements with them ... recognising that you undoubtedly pay for the privilege.

Service

Comparative pricing, helpful and informative.

Service

Everything done that was requested: Brake Fluid change and inspection; End of warranty check,; Navigation system electronic problem corrected under warranty; MOT done all during one visit. Collection time as advertised.

Service

Every thing was explained , and the service personal excellent

Service

Very helpful team and in and out of the dealership very quickly.

Service

On time and kept informed of everything

Service

Got me in at short notice and nothing too much trouble for them

Service

Very friendly and helpful in these covid times. Felt very safe and lots of signage to point you in the right direction.

Service

Prompt diagnosis of the problem followed by efficient and rapid remedial work.

Service

Service completed on time, nice courtesy car

Service

All work carried to satisfaction and completed on time

Service

They told me how long it would be they was spot on with the time

Service

You are made welcome with coffee or tea as soon as you get there

Service

Excellent, professional service from the staff.

Service

Only thing that annoyed me was I did see on the invoice I was charged £6 to clean the inside of the car, was labelled 'covid cleaning'. Now I don't give any care to this and if I did I would just clean it myself. But I wasn't too bothered so.

Service

After a very bad experience as above. Gary and his team could not have been better. The customer service and support they gave me was exceptional and I'd like you to recognise them for that.

Service

Good experience. Car was cleaned well inside.

Service

Did what needed no fuss.

Service

Impressed with Covid protection, courtesy and care of staff.

Service

Needed some work done under warranty. Dealt with Andrew in service and everything was perfect. Great customer service and very efficient! Will make sure I go back to listers and Andrew for all my servicing needs

Service

Explained the service and cost before and performed efficiently within the time stated.Couteous and friendly.

Service

The job was done to time and my, very old, car was returned to me cleaned and with advice on its general condition and its tyres. I had somewhere comfortable to wait while the work was done.

Service

The Service Manager, Gary Lewis, went out of his way to make sure that my vehicle was returned to me in the condition I had expected and I am very thankful that he was in charge.

Service

Your team at Kings Lynn are competent and in spite of our predicament where willing to assist to ensure our service and MOT's were completed on time.

Service

Very well organised Covid rules job done well on time.

Service

Well organised and while you wait service

Service

everyone is very customer orientated, very happy

Service

In and out in 3 hours

Service

Above and beyond

Service

Excellent service

Service

Called me to confirm the online booking a couple of days before and upon arrival I felt safe, which is especially important given the current pandemic. The car was serviced and care was taken to ensure the inside was cleaned.

Service

Always happy with the service I receive.

Service

Dealer was professional and friendly throughout without ever trying to force me into anything.

Sales

Excellent service

Sales

Informed throughout the process

Sales

There was nothing I could fault, from test drives to giving me time to choose exactly which model I wanted. The collecting of the car from the dedicated bay was good as it made the experience feel more special

Sales

Sophie Diaper the sales person was excellent worked hard to achieve a deal and source a BMW I required. The handover was good in the present circumstances.

Sales

Friendly and helpful staff and comfortable, great looking showroom.

Sales

Mark Roythorne was brilliant

Sales

very pleasant experience.grace and sean were friendly and never pushy.

Sales

Very clean premises and good listeners at the desk. COVID makes things difficult but attention was very good.

Sales

We were kept safe at the BMW centre by our friendly helpful sales man named mark who made the whole process of ordering and picking up my new BMW seamless

Sales

Brilliant communication and kept to the dates promised

Sales

This is the fifth new car Ive purchased from Listers.

Sales

Very good u

Sales

Very helpful and pleasant and informative throughout lockdown period

Sales

Shaun Gregory looked after us almost from start to finish. Great communication, perfect customer service. We felt appreciated and well looked after. I am happy to recommend Kings Lynn BMW for anyone.

Sales

I have 100% confidence in dealing with this dealership especially Mark Roythorne, wouldn't buy from anyone else.

Sales

no issues (aside of Covid inconvenience which is not BMW's fault!)

Sales

Third car I have had from this garage. I go back because the sales experience is excellent. Not pushy and they listen to you. It's a 130mile drive from home to this garage, passing at least 4 other dealerships.