OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
111 ratings and 60 comments received in the last 90 days.
11 June 2025
Answer same as above
02 June 2025
Always responded quickly. Its a shame BMW cant automate some of the delivery timelines as didnt want to bother Grace!
05 May 2025
Couldn't have been any easier to purchase my car
26 June 2025
Please read comments above
26 June 2025
Done very quickly and also cleaned the car
25 June 2025
They were fast, efficient and got my vehicle back to me in the requested time-frame.
25 June 2025
Ver polite
22 June 2025
The service done to my car was quick , but I was told it would be cleaned inside and out and when I collected the car it looked like a 5 minute job and the inside hadn't been cleaned
20 June 2025
Fast, efficient service which included a lift to and collection from the local town which was much appreciated and most unexpected.
15 June 2025
As above.
09 June 2025
As above
07 June 2025
Good service and advice
04 June 2025
Support staff were very friendly, helpful and had a good understanding of the technical issues.
18 June 2025
The team at Kings Lynn from the reception to the Sales and Finance were very helpful and friendly.