About Your Local BMW Retailer | Listers King's Lynn

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OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

128 ratings and 67 comments received in the last 90 days.

23 September 2025

Jack looked after me well.

11 September 2025

Easy process for documentation signing, car ready and available when promised, finish and detail excellent

10 September 2025

Because the staff are so friendly and helpful, and very knowledgeable about the bmw products, thank you very much both.

09 September 2025

Excellent salesman, very knowledgeable, nothing too much trouble the whole site has a nice feel about it .

06 September 2025

Enjoyable from moment we arrived. It was not rushed and Jonny took Time taken to explain the features of new car.

28 August 2025

The sales team always delivered to their promises and timelines ....this is rare in general retail these days!

14 August 2025

Excellent.

28 July 2025

Perfect visit polite and helpful

16 July 2025

Very satisfied with the whole experience

04 July 2025

The welcome, VIP loyalty event offer, help in deciding on the model specification. Finance details. Being kept informed on delivery and handover on the day. Professionalism. Attention to detail.

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27 September 2025

Recall for possible steering wheel problem was sorted in just a few minutes.

24 September 2025

Good service

23 September 2025

Very good service

23 September 2025

Because they sent me letters and they fixing my car, thank you a lot

23 September 2025

Same

22 September 2025

Informed of procedures throughout

21 September 2025

MOT passed with flying colours, although I declined I was asked if I wanted my car washed and cleaned, I was waiting for the vehicle whilst Listers Kings Lynn conducted the MOT and I know it was done correctly and within a fantastic time frame

20 September 2025

I was asked to comeback in 4 weeks. It was frustrating.The car went in on 9/9/24 for recheck - I was told that it has taken an hour and there was no leak found, so another hour was required. Then I was called that still two more hours needed.

20 September 2025

It was easy to book and Jamie's communication was great

18 September 2025

A nice welcome and polite team

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18 September 2025

Staff were ffiendly and profesdional but obviously didn't meet my needs.

16 September 2025

The helpful friendly & professional service shown by service manager Jamie Perryman is to be especially commended, also very much appreciated was the offer of a lift home by your courtesy Driver in the BMW loan car, which I accepted gratefully.

15 September 2025

Service staff were courteous and my MOT was carried out in good time.

15 September 2025

Easy to book vehicle, little waiting for an appointment, maintenance whilst I waited and good inspection an car clean

14 September 2025

Good service at Garage Pleasant & efficient Staff

13 September 2025

As I have already put fast polite helpful

11 September 2025

I travel from Gt Yarmouth to have my car serviced here as I have always been happy with the service provided

10 September 2025

As above- labour charge was prohibitive.

10 September 2025

ALWAYS KNEW WHAT WAS HAPPENING WITH THE CAR

08 September 2025

carried out work as required and explained every thing i needed to know

08 September 2025

You do the work which needed to be done and find problem which needed to be addressed soon or in the near future, which helps to keep the vehicle safe , wonderful, thanks.

07 September 2025

Work was completed well and car was cleaned nicely!

05 September 2025

Polite, professional.

04 September 2025

Zero hassle service

03 September 2025

They keep my updated while they're go through the process.

03 September 2025

Because the BMW show room high standard and professional greeting is an expectation I was not disappointed.

03 September 2025

The service was friendly and quick , car is a lease car and even fitted new tyres as these were low , saving me time and hassle - they dealt with everything with the lease company

26 August 2025

They treated me very fairly when there was a problem with my car's exhaust flexi-pipe.

20 August 2025

The service I went in for was great.

15 August 2025

Efficient on time.

15 August 2025

Very satisfied with the work carried out. All the staff I met are friendly and efficient.

13 August 2025

No complaints thankyou

09 August 2025

I felt listened to and my experience was acknowledged - this hasn't always been the case with BMW garages.

08 August 2025

The problem was unintentionally my fault but I still got the expert treatment and no blame attached

07 August 2025

Very good, I arrived a little early to collect the car and the arrive engineer was warming up the engine to check the oil level and was kind enough to chat and he was able to give me good feedback on the vehicle and the service he'd done.

06 August 2025

Good service But have been waiting days for a call back to confirm booking time and date and if the work was warranted also waiting for call with a price for additional work

06 August 2025

I called BMW King's Lynn to get a quote for a minor service. They provided a quick quote, and I was booked in within a week. Most of my local garages couldn't book me in that quickly.

04 August 2025

seen to quickly and efficiently

31 July 2025

Nice friendly staff.

30 July 2025

As above

30 July 2025

Willing to help

30 July 2025

Prompt service with quick diagnosis

30 July 2025

The communication is always very good. Provide courtesy cars easily and the staff are always very friendly and helpful.

30 July 2025

As above, excellent service from staff, & my car was serviced to my satisfaction.

27 July 2025

Excellent service as always. Friendly, professional and informative

25 July 2025

Very satisfied

23 July 2025

As previous answer

21 July 2025

Had a couple of queries post service that were sorted out very quickly and professionally

21 July 2025

Great customer service - super friendly and helpful

21 July 2025

As above, the only problem is my car is booked in again so problem was fixed ,but has returned . Hope the next fix fixes it for ever

20 July 2025

see above

18 July 2025

As above

16 July 2025

As above

07 July 2025

They keep you informed

06 July 2025

I find the staff most helpful in the way they conduct their business.

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