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ABOUT LISTERS KING'S LYNN

Find out more about what we do and our team.

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Meet the team

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Laurence Bennett

Head of Business
  • Years at the dealership 5
  • Department Sales
  • Hobbies Enduro-biking

Dave Attersall

General Sales Manager
  • Years at the dealership 19
  • Department Sales
  • Hobbies Football, Gym

Shaun Gregory

Retail Manager
  • Years at the dealership 13
  • Department Sales
  • Hobbies Football, Cycling

Jamie Hornigold

Retail Manager
  • Years at the dealership 9
  • Department Sales
  • Hobbies Cycling, Motorbikes, Football, Gym

Anthony Strina

Senior Sales Executive
  • Years at the dealership 7
  • Department Sales

Jonny Spinks

Senior Sales Executive
  • Years at the dealership 12
  • Department Sales
  • Hobbies Golf

Sophie Diaper

Sales Executive
  • Years at the dealership 6
  • Department Sales

Grace Hankins

Sales Executive
  • Years at the dealership 5
  • Department Sales

Jack Chapman

Sales Executive
  • Years at the dealership 1
  • Department Sales

Liam Hanks

Product Genius
  • Years at the dealership 9
  • Department Sales
  • Hobbies Cars, Photography

Gary Lewis

Aftersales Manager
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies F1, Rugby

Andrew Sutherland

Service Advisor
  • Years at the dealership 2
  • Department Aftersales

Michael Jupp

Service Advisor
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies Football, Golf, Go-karting, F1

Lorraine McLaughlin

Warranty Advisor
  • Years at the dealership 10
  • Department Aftersales
  • Hobbies Swimming, Horse Riding

Richard Atkins

Local Business Development Manager
  • Years at the dealership 5
  • Department Corporate
  • Hobbies Family, football

Carrie Sewell

Key Account Executive
  • Years at the dealership 19
  • Department Corporate
  • Hobbies Spending time with the family, days out

Robyn Davies

Administrator
  • Years at the dealership 5
  • Department Sales
  • Hobbies Animals, Shopping

Natascha Schwarz

Receptionist
  • Years at the dealership 6
  • Department BMW
  • Hobbies Holidays, Gardening, spending time with family

Louise Chambers

Receptionist
  • Years at the dealership 5
  • Department BMW
  • Hobbies Family, Zumba, Shopping, Dancing

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Well happy, quick well done

Service

Very happy. The young lady was very nice and very pleasant happy to help.

Service

All great service

Service

Thanks

Service

A very welcoming experience. Good options provided. Solution found.

Service

Fixed Warranty Issue

Service

Kept us informed every step of the way.

Service

Polite staff, kept informed and service completed in time advised

Service

Because i was kept informed of progress at all times and wasnt kept any longer than was necessary.

Service

Quick and effiecient

Service

Excellent service from start to finish. The Listers service rep, Andrew, was on the ball and made the visit simple and straightforward for me.

Service

Whenever I have a query it's sorted very swiftly

Service

Didn't realise I would get a personalised video to show areas of attention which was a pleasant surprise!

Service

The job was completed when advised and the service department called me when my car was ready for collection

Service

Just amazing customer service can't seem to do enough for you! I have never had a bad experience with Listers king's Lynn and will continue to use them! The most helpful caring and polite service department I have ever had experience with, thanks!

Service

My queries were all answered perfectly

Service

Always a joy to collect my car from this dealership, it is noteworthy that the customer service is valued far more than many other garages i've visited both recently and in the past few years.

Service

I called in on spec as I was driving home to the north east from Norwich when my car developed a severe miss fire and Listers couldn't have been more helpful and took my car straight in and managed to identify and fix the problem- excellent service

Service

As always good service

Service

Competent and very professional

Service

very profesional staff

Service

Vert good

Service

Serviced my car with no problem and updated me when completed in a timely manner nothing was too much trouble.

Service

OK.

Service

As customer service should be but so rarely is these days!

Service

service with a smile

Service

Very quick and efficient service, customer care excellent

Service

all ways very helpful and personal

Service

Good

Service

As always good service

Service

Great service

Service

All items dealt with as requested good feedback

Service

Staff/colleagues extremely approachable. Staff/colleagues took the time to help and explain issues/possible issues with my vehicle to me.

Service

Everything completed as required

Service

Work done to a high standard very efficiently.

Service

As in the past a very straightforward progression from booking in to completion most helpful efficient staff.

Service

Everything was done

Service

Excellent service, well organised, good explanations, polite and professional.

Sales

Time of delivery was as l was given and l was informed by phoned as to the progress

Sales

Jack and the team were very friendly, knowledgable and made sure I got what I wanted whilst making the experience easy and special. My two young sons especially enjoyed the pick up day

Sales

Very happy with my sales person

Sales

Good service and communication from staff at the Kings Lynn branch

Sales

Answered all questions and understood what I wanted in my car great service by Listers Kings Lynn

Sales

Tony at Listers Kings Lynn made buying a BMW easy. From the call to see if I was ready to change my BMW, then choosing the right model for me and finally to the handover. Great service!

Sales

Grace Hankins was both friendly yet professional in all aspects of the dealing process

Sales

We changed our minds on options a couple of times but it was never a problem

Sales

Friendly service

Sales

Fantastic service and communication throughout. Tony made sure I was happy with everything before I drove away. I was told my car would be delivered by end of July and I collected it 31st July so spot on.

Sales

We had an excellent sales representative who talked us through every part of the process and was easily contactable for any queries. I also received emails informing me of each stage of the car's journey through production to delivery

Sales

Everything ready when I arrived to collect the car. Paperwork accurate. Cat presented beautifully