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ABOUT LISTERS KING'S LYNN

Find out more about what we do and our team.

Explore our retail centre

Meet the team

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Laurence Bennett

Head of Business
  • Years at the dealership 1
  • Department Sales
  • Hobbies Enduro-biking

Dave Attersall

General Sales Manager
  • Years at the dealership 13
  • Department Sales
  • Hobbies Football, Gym

AJ Bonnett

Sales Manager
  • Years at the dealership 14
  • Department Sales
  • Hobbies Running, Cycling

Shaun Gregory

Retail Manager
  • Years at the dealership 10
  • Department Sales
  • Hobbies Football, Cycling

Jamie Hornigold

Retail Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cycling, Motorbikes, Football, Gym

Brad Howe

Retail Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Motorbikes, Golf

Jonny Spinks

Sales Executive
  • Years at the dealership 9
  • Department Sales
  • Hobbies Golf

Adam Marriott

Sales Executive
  • Years at the dealership 4
  • Department Sales
  • Hobbies Drifting, Golf, Football, Fishing

Anthony Strina

Sales Executive
  • Years at the dealership 3
  • Department Sales
  • Hobbies Football, Family

Jeremy Barker

Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Football, Speedway, Horse Racing

Mark Roythorne

Sales Executive
  • Years at the dealership 6
  • Department Sales
  • Hobbies F1, Fishing

Stuart Large

Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Football

Joshua Kay

Sales Executive
  • Years at the dealership 3
  • Department Sales
  • Hobbies Sport

Harry Tilburn

Sales Executive
  • Years at the dealership 2
  • Department Sales
  • Hobbies Football

Sophie Diaper

Sales Executive
  • Department Sales

Grace Hankins

Sales Executive
  • Department Sales

Liam Hanks

Product Genius
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cars, Photography

Gary Lewis

Aftersales Manager
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies F1, Rugby

Matthew Penver

Service Advisor
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Fishing, Cars

Michael Jupp

Service Advisor
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies Football, Golf, Go-karting, F1

Rob Allison

Service Advisor
  • Department Service

Jack Wilson

Service Advisor
  • Years at the dealership 1
  • Department Aftersales

Lorraine McLaughlin

Warranty Advisor
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies Swimming, Horse Riding

James Martin

Corporate Sales Manager
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Football

Richard Atkins

Local Business Development Manager
  • Years at the dealership 2
  • Department Corporate
  • Hobbies Family, football

Daniel Taylor

Local Business Development Manager
  • Department Corporate

Cathy Levesley

Corporate Administration Manager
  • Department Corporate

Carrie Sewell

Key Account Executive
  • Years at the dealership 15
  • Department Corporate
  • Hobbies Spending time with the family, days out

Kathy Warfield

Corporate Sales Administrator
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Reading, gardening

Robyn Davies

Administrator
  • Years at the dealership 2
  • Department Sales
  • Hobbies Animals, Shopping

Natascha Schwarz

Receptionist
  • Years at the dealership 3
  • Department BMW
  • Hobbies Holidays, Gardening, spending time with family

Louise Chambers

Receptionist
  • Years at the dealership 2
  • Department BMW
  • Hobbies Family, Zumba, Shopping, Dancing

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Having access to a courtesy car sooner would have been appreciated, however the service I received was excellent and I would happily use again.

Service

They did the work quickly and cleaned the car

Service

Excellent

Service

Kept informed throughout. Coffee was good and full explanation given at the end.

Service

We had forgotten to ask some questions so therefore we just popped in store with no appointment and was seen straight away felt very valued they also gave us some information on things we didn't think of at the time which was really helpful to us.

Service

The service was dealt with efficiently and in an extremely courteous and timely manner. My only query, which I only realised when returning home, was the additional 20+ miles added when carrying out the road test. Is this excessive?

Service

They performed all necessary tasks

Service

Service was excellent and attentive even though it was the day before a major sales event.

Service

Jack Wilson in the service department was fantastic. Polite, helpful and communicated with me all the time to let me know how things were going and when my car would be ready. The welcome from reception was also very impressive on all visits.

Service

Efficient, fast and courteous

Service

Warm and friendly - good communication to keep you updated as to how the vehicle is progressing - second to none.

Service

Friendly, efficient

Service

There was a problem with my service as the mechanic accidentally forgot to replace the dipstick and left it lying in the engine bay. It caused some oil loss (picked up by the vehicle's monitoring system) and oil spray under the bonnet.

Service

Excellent service

Service

Left waiting for 25 minutes to collect my car whilst service person was showing other customer different cars in the showroom. It literally took 2 minutes to pay for the service and collect my keys. Another member of staff dealt with me in the end.

Service

Everyone very helpful

Service

Car broke down, was towed in, they just took care of it. Great communication , telling me what was going on and helpful in every way.

Service

They dealt with everything quickly, kept me informed

Service

Friendly, polite and helpful staff

Service

Carried out while I waited, and quicker than expected.

Service

Matt Penver is absolutely brilliant. Matt came in on his day off just to make sure I was happy with the work Listers had done.

Service

Service was not completed correctly, Oil Filter was not put/on replaced correctly, cause large spills on my drive. even when I took the car back in for correction not even an apology or offer to pay for my Brick Weave drive cleaning £160.00 out.

Service

The staff were friendly and helpful. The investigation was done at the time agreed.The car was returned cleaned inside and out. The only problem was that the car's seat position was completely wrong and the Driver 1 settings had been lost!

Service

Confidence in the service reception staff

Service

Can't tell the inside of a tyre from the outside and don't return phone calls, very poor.

Service

Always well looked after and kept advised of progress

Service

When hoovering the car, bits of debris in a couple of the pockets were ignored. Was annoyed that programs/settings were changed so that radio stations saved were deleted and phone connections disconnected - had to redo all. Nobody warned me of this.

Service

Passenger seat belt fault which means I have to return car for second time to see if faulty can be fixed. However, good experience.

Service

No fault with work on the car or service given by the branch, but on return, the cream leather drivers seat & door panel had black grease stains on them. Clearly someone had got in with greasy overalls & not covered the seat.

Service

Interested in my needs and willingness to meet those needs.

Service

Problem rectified

Service

Jack at the service department was very customer oriented, from start to finish.

Service

Service experience was excellent but the cost of the part was excessive

Service

An out of shape tyre was diagnosed as the cause of brake shudder. I changed all tyres at Bush Tyres only to find that the nearside wheel is out of shape. I believe this was like this when I puchased the car in April.If you want to know more, email me

Service

We have been dealing with this dealership for many years and feel part of a family.

Service

Did exactly what they said they would do and communicated within the time frames they said they would and also ring back immediately if you rang - very refreshing! Ruth understands what customer service and interaction is all about!

Service

The actual work carried was fine but the car came back looking nearly worse than when came in after they had 'cleaned' it. There were a lot of smear marks inside an out. I had to clean the glass all round when I got home.

Service

The sales exec. Was very professional, she knew about the car I test drove and was very helpful. The guy who came to agree a price was not fair let alone wanted to do a deal.

Service

Knowledge, welcome, meet my work needs, reasonable prices

Service

Michael always looks after me very well in the service department. Loan car also a useful part of the service process.

Service

Was asked if I wanted car washing, I said only if you have time. Returned to collect, car in car park, workshop done. Reception said car now being washed. After 30 mins was given key and found car still not washed and I could have left 30 mins early.

Service

Please see above ! Parts not ordered in preparation for service - Ad blue not topped up !

Service

Very enthusiastic service advisors a special mention for rob allison who was so welcoming With a big smile on his face! Very professional in his work and you could just tell he loved what he does as a job! Well done rob! Lovely man

Service

I had to chase up my deposit refund and free gift and I would question £50 free fuel as the level seemed a little low

Sales

I could not have asked for better and advice and service throughout the whole process.

Sales

Great service from start to finish, even had follow up calls.

Sales

Adam Marriott again supplied good advice and salesmanship

Sales

Not so was given the complete explanation re availability of my new car. At the time of purchase I was advised that car existed and just needed delivery. I then received emails telling me that the car was being built!

Sales

Grace in the Kings Lynn branch was a fantastic sales person! nothing was to much trouble..

Sales

Excellent all round experience.

Sales

Mark Roythorne was very helpful and nothing was too much trouble

Sales

Great experience