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ABOUT LISTERS KING'S LYNN

Find out more about what we do and our team.

Explore our retail centre

Meet the team

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Laurence Bennett

Head of Business
  • Years at the dealership 1
  • Department Sales
  • Hobbies Enduro-biking

Dave Attersall

General Sales Manager
  • Years at the dealership 13
  • Department Sales
  • Hobbies Football, Gym

AJ Bonnett

Sales Manager
  • Years at the dealership 14
  • Department Sales
  • Hobbies Running, Cycling

Shaun Gregory

Retail Manager
  • Years at the dealership 10
  • Department Sales
  • Hobbies Football, Cycling

Jamie Hornigold

Retail Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cycling, Motorbikes, Football, Gym

Brad Howe

Senior Sales Executive
  • Years at the dealership 6
  • Department Sales
  • Hobbies Motorbikes, Golf

Jonny Spinks

Sales Executive
  • Years at the dealership 9
  • Department Sales
  • Hobbies Golf

Adam Marriott

Sales Executive
  • Years at the dealership 4
  • Department Sales
  • Hobbies Drifting, Golf, Football, Fishing

Jeremy Barker

Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Football, Speedway, Horse Racing

Mark Roythorne

Sales Executive
  • Years at the dealership 6
  • Department Sales
  • Hobbies F1, Fishing

Stuart Large

Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Football

Harry Tilburn

Sales Executive
  • Years at the dealership 2
  • Department Sales
  • Hobbies Football

Sophie Diaper

Sales Executive
  • Department Sales

Grace Hankins

Sales Executive
  • Department Sales

Liam Hanks

Product Genius
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cars, Photography

Gary Lewis

Aftersales Manager
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies F1, Rugby

Matthew Penver

Service Advisor
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Fishing, Cars

Michael Jupp

Service Advisor
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies Football, Golf, Go-karting, F1

Jack Wilson

Service Advisor
  • Years at the dealership 1
  • Department Aftersales

Lorraine McLaughlin

Warranty Advisor
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies Swimming, Horse Riding

James Martin

Corporate Sales Manager
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Football

Richard Atkins

Local Business Development Manager
  • Years at the dealership 2
  • Department Corporate
  • Hobbies Family, football

Daniel Taylor

Local Business Development Manager
  • Department Corporate

Cathy Levesley

Corporate Administration Manager
  • Department Corporate

Carrie Sewell

Key Account Executive
  • Years at the dealership 15
  • Department Corporate
  • Hobbies Spending time with the family, days out

Kathy Warfield

Corporate Sales Administrator
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Reading, gardening

Robyn Davies

Administrator
  • Years at the dealership 2
  • Department Sales
  • Hobbies Animals, Shopping

Natascha Schwarz

Receptionist
  • Years at the dealership 3
  • Department BMW
  • Hobbies Holidays, Gardening, spending time with family

Louise Chambers

Receptionist
  • Years at the dealership 2
  • Department BMW
  • Hobbies Family, Zumba, Shopping, Dancing

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

You are made welcome with coffee or tea as soon as you get there

Service

Excellent, professional service from the staff.

Service

After a very bad experience as above. Gary and his team could not have been better. The customer service and support they gave me was exceptional and I'd like you to recognise them for that.

Service

Only thing that annoyed me was I did see on the invoice I was charged £6 to clean the inside of the car, was labelled 'covid cleaning'. Now I don't give any care to this and if I did I would just clean it myself. But I wasn't too bothered so.

Service

Good experience. Car was cleaned well inside.

Service

Did what needed no fuss.

Service

Impressed with Covid protection, courtesy and care of staff.

Service

Needed some work done under warranty. Dealt with Andrew in service and everything was perfect. Great customer service and very efficient! Will make sure I go back to listers and Andrew for all my servicing needs

Service

Your team at Kings Lynn are competent and in spite of our predicament where willing to assist to ensure our service and MOT's were completed on time.

Service

The Service Manager, Gary Lewis, went out of his way to make sure that my vehicle was returned to me in the condition I had expected and I am very thankful that he was in charge.

Service

The job was done to time and my, very old, car was returned to me cleaned and with advice on its general condition and its tyres. I had somewhere comfortable to wait while the work was done.

Service

Explained the service and cost before and performed efficiently within the time stated.Couteous and friendly.

Service

Very well organised Covid rules job done well on time.

Service

everyone is very customer orientated, very happy

Service

Well organised and while you wait service

Service

Above and beyond

Service

In and out in 3 hours

Service

Excellent service

Service

Always happy with the service I receive.

Service

Called me to confirm the online booking a couple of days before and upon arrival I felt safe, which is especially important given the current pandemic. The car was serviced and care was taken to ensure the inside was cleaned.

Service

Informative with feedback on health check

Service

Excellent and efficient service

Service

Michael in service has always been very friendly and efficient, courteous and professional. He explains the service and the costs, calls before and after to make sure I am happy with the booking.

Service

Faultless

Service

Collected and returned my vehicle at time promised

Service

Despite the restrictions and pressures on the team in light of the pandemic, the arrangements couldn't have been better. All team members were fabulous from the initial greeting, to car handover, to updates during the service and finally collection.

Service

General communication

Service

This dealership is the best I have used they keep you updated when your car is in for a service and give you a video of the work they have done and anything which needs doing which is a great idea

Service

Car collected as agreed and the problem resolved in a short period of time.

Service

Friendly, No problems

Service

Done the service and MOT in a timely manner explained paperwork Due to covid social distancing was in place, felt safe both customer and staff

Service

Very good service

Service

All aspects of the servicing were explained and carried out professionally

Service

Michael Jupp very professional.

Service

Very helpful and pleasant and informative throughout lockdown period

Sales

Shaun Gregory looked after us almost from start to finish. Great communication, perfect customer service. We felt appreciated and well looked after. I am happy to recommend Kings Lynn BMW for anyone.

Sales

I have 100% confidence in dealing with this dealership especially Mark Roythorne, wouldn't buy from anyone else.

Sales

no issues (aside of Covid inconvenience which is not BMW's fault!)

Sales

Third car I have had from this garage. I go back because the sales experience is excellent. Not pushy and they listen to you. It's a 130mile drive from home to this garage, passing at least 4 other dealerships.

Sales

Staff did all that could be expected under current difficult circumstances

Sales

Was informed of the build and Jonny Spinks was very helpful.

Sales

Because of Covid 19, I assume, there wasn't the usual pazaz normally associated with receiving your new car