Loading...

ABOUT LISTERS KING'S LYNN

Find out more about what we do and our team.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Laurence Bennett

Head of Business
  • Years at the dealership >1
  • Years in the industry 21
  • Department Sales
  • Hobbies Enduro-biking

Dave Attersall

General Sales Manager
  • Years at the dealership 13
  • Years in the industry 13
  • Department Sales
  • Hobbies Football, Gym

AJ Bonnett

Sales Manager
  • Years at the dealership 14
  • Years in the industry 14
  • Department Sales
  • Hobbies Running, Cycling

Shaun Gregory

Retail Manager
  • Years at the dealership 9
  • Years in the industry 30
  • Department Sales
  • Hobbies Football, Cycling

Jamie Hornigold

Retail Manager
  • Years at the dealership 5
  • Years in the industry 18
  • Department Sales
  • Hobbies Cycling, Motorbikes, Football, Gym

Brad Howe

Retail Manager
  • Years at the dealership 5
  • Years in the industry 6
  • Department Sales
  • Hobbies Motorbikes, Golf

Jonny Spinks

Sales Executive
  • Years at the dealership 9
  • Years in the industry 9
  • Department Sales
  • Hobbies Golf

Adam Marriott

Sales Executive
  • Years at the dealership 4
  • Years in the industry 7
  • Department Sales
  • Hobbies Drifting, Golf, Football, Fishing

Tony Strina

Sales Executive
  • Years at the dealership 2
  • Years in the industry 24
  • Department Sales
  • Hobbies Football, Family

Michael Forth

Sales Executive
  • Years at the dealership >1
  • Years in the industry 2
  • Department Sales
  • Hobbies Norwich City Season Ticket holder, Football, Cars

Jeremy Barker

Sales Executive
  • Years at the dealership >1
  • Years in the industry 7
  • Department Sales
  • Hobbies Football, Speedway, Horse Racing

Mark Roythorne

Sales Executive
  • Years at the dealership 6
  • Years in the industry 23
  • Department Sales
  • Hobbies F1, Fishing

Carl Spitz

Sales Executive
  • Years at the dealership <1
  • Years in the industry 22
  • Department Sales
  • Hobbies Eating out, Dog walking

Liam Hanks

Product Genius
  • Years at the dealership 6
  • Years in the industry 6
  • Department Sales
  • Hobbies Cars, Photography

Trevor Burt

Used Car Progress Chaser
  • Years at the dealership >1
  • Department Sales
  • Hobbies Machinery, Classic Cars, Watersports

Gary Lewis

Aftersales Manager
  • Years at the dealership 2
  • Years in the industry 15
  • Department Aftersales
  • Hobbies F1, Rugby

Matthew Penver

Service Advisor
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Fishing, Cars

Michael Jupp

Service Advisor
  • Years at the dealership 3
  • Years in the industry 10
  • Department Aftersales
  • Hobbies Football, Golf, Go-karting, F1

Lorraine McLaughlin

Warranty Advisor
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies Swimming, Horse Riding

James Martin

Corporate Sales Manager
  • Years at the dealership 1
  • Years in the industry 13
  • Department Corporate
  • Hobbies Football

Richard Atkins

Local Business Development Manager
  • Years at the dealership 1
  • Years in the industry 1
  • Department Corporate
  • Hobbies Family, football

David Gilbey

Local Business Development Manager
  • Years at the dealership 2
  • Years in the industry 11
  • Department Corporate
  • Hobbies Running, Gym, Baking

Jamie Shea

Local Business Development Manager
  • Years at the dealership 1
  • Years in the industry 17
  • Department Corporate
  • Hobbies Rugby

Carrie Sewell

Key Account Executive
  • Years at the dealership 15
  • Department Corporate
  • Hobbies Spending time with the family, days out

Kathy Warfield

Corporate Sales Administrator
  • Years at the dealership 3
  • Years in the industry 3
  • Department Corporate
  • Hobbies Reading, gardening

Robyn Davies

Administrator
  • Years at the dealership 1
  • Department BMW
  • Hobbies Animals, Shopping

Natascha Schwarz

Receptionist
  • Years at the dealership 3
  • Years in the industry 3
  • Department Corporate
  • Hobbies Holidays, Gardening, spending time with family

Louise Chambers

Receptionist
  • Years at the dealership 1
  • Department BMW
  • Hobbies Family, Zumba, Shopping, Dancing

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Unable to get a courtesy car. Had run out. Was also expensive.

Service

Could not have asked for any more.

Service

Overall, a positive experience. Procedures explained in advance; service carried out within time estimates; all appropriate checks and actions undertaken in a thorough and professional manner.

Service

There was a problem, due to wrong information from Germany. This is when you find out how good the service is and I am pleased to say it was resolved within an acceptable timeframe.

Service

Total customer focus

Service

Everyone that I dealt with was extremely polite and professional and the work was carried out efficiently with no problems.

Service

I was unable to bring my car in for service, so someone came out and collected it and then returned a newly serviced and clear car to me. What's not to like?

Service

Efficient, polite and professional. Good communication, fair price

Service

Helpful and apologetic about faults I am experiencing.

Service

I always feel like a valued customer when I walk in. Someone will always great me on arrival. It’s the small things that make the difference

Service

Wanted to charge me £5 for a courtesy car, did not solve the historic issue from purchase with no discussion of options apart from to say it would cost £200 to 'clean' my brake pads.

Service

As above

Service

All staff are very pleasant all off the time, and the car always comes back clean,

Service

Excellent service

Service

So helpful and competent.

Service

Listers staff are always friendly with excellent professional skills. Always there to help jo matter what your query may be.

Service

good service

Service

First time I have used this BMW distributor, and the service was excellent

Service

Meet the standards I expect when I visit

Service

Staff very informative & keeping you up to date with your car .

Service

Very good and car is always cleaned after it’s been worked on

Service

The experience at the Centre was very good and the speed of attention was excellent, but I had 4 tyres fitted. They were 255s at the front and 275s at the rear, my tyre pressure monitor measured the inflation at 30psi which is not correct.

Service

I was even offered a ride to the railway station when dropping off my car for repair

Service

They were efficient and relatively quick. It is a shame my visit was because of a manufacturer's recall.

Service

Good, prompt service looked after by friendly staff

Service

As I work, I was not able to get the courtesy car back until the next day, they did not mind and was very happy to allow that.

Service

Car still has all the issues it came in with

Service

I was satisfied that my problem was being dealt with efficiently.

Service

Informed what was happening. Treated like a valued customer.

Service

First visit after relocation from Kent, very helpful staff.

Service

Always get a satisfactory experience from Listers KL.

Service

We are happy to journey 60+ miles to get the car serviced, we would not use the local BMW.....we are extremely satisfied with the service we receive from Listers Kings Lynn.

Service

They are excellentefficient and friendly

Service

No issues

Service

Accommodating service as we live 1 1/2 hours away

Service

The lad that did the paperwork was fine. Very polite. I was only going home and then returning courtesy car so wasn’t going to replace that fuel, which I told him. BMW called my car in.

Service

Service was on time and the hospitality shown me was exceptional as per usual

Service

Did what they were supposed to do without any problems

Service

Loan car was available and service adviser very unerstanding towards my explication of faults and concerns.

Service

Service was completed and my car was cleaned inside and out, while I waited I was offered a drink, which was very welcome.

Service

Customer service from booking-in through to the service and return of car was very good. Not 5-star purely due to mistake made regarding courtesy car that wasn't needed (test drive booked) and the related charge that had to be removed from bill.

Service

Took the time to explain everything said the car would be ready at three which it was. I have dealt with many car companies and none of them come close to BMW . You should be very proud of your staff

Service

Very good.

Service

Well looked after in every way.

Service

Because it was an excellent experience thank-you.

Service

I said so above

Service

Very satisfied. Very good customer service.

Service

replacement parts are so very expensive for the same parts elsewhere

Service

Always happy with Listers

Service

Quick service

Service

No sooner had I left the forecourt and started my journey in the courtesy car the screen wash bottle was empty warning light came on and then the fuel warning light came on. I would have expected better attention to detail from a BMW dealer.

Service

no problems. fractional delay in setting up insurance for loan car, but wasn't a concern

Service

Leave your car and confident they will attend to your requests.

Service

I was offered a complementary courtesy car, which led to over five hundred pounds being taken from my credit card without any prior knowledge. Problem was promptly sorted, and a cheque was sent to me (recorded delivery) but should never have happened

Service

The reason for the visit was to establish the cause of a noise somewhere in the transmission system.It was not established but i was told it was not a problem.The noise persists however.

Service

When I arrived to drop my car off I was told they had no record of my having purchased service inclusive plus. There is not enough room in the rest of this box to tell you the rest of the reason why

Service

no complaint

Service

Good comms, worked to get best price

Service

Although I had to have work done on the car including new tyres, I came away confident that whatever work was needed would have been done to the correct standard and I came away with a totally roadworthy machine.

Service

I have received excellent service and advice from Listers Kings Lynn.

Service

Excellent service and communication from the dealer all round

Sales

Easy to buy from fair p/x prices go out of there way to ensure everything was ready for collection

Sales

Very friendly and helpful people and a simple and easy process working with everyone

Sales

The service from BMW finance has influenced my views regards the effectiveness of the total BMW UK structures.

Sales

I was a little unhappy about the tow bar fitted. It did not fully meet the requirements for a bike trailer

Sales

5 stars says it all

Sales

Customer service from walking in the door to doing the deal to driving it away was fantastic, so good we bought a 2nd car ( however the experience on that sale has lead us to complain )

Sales

Jamie and Anthony catered to my needs and more and found the exact spec on a car that I wanted.

Sales

We took a long time deliberating and testing out which model and optional extras we wanted but Adam Marriott at Listers King's Lynn was very patient, extremely helpful and knowledgeable.

Sales

They have been really helpful just not sure about the vehicle

Sales

No hard sell just pleasant experience

Sales

As aid earlier, from start to finish, Adam was superb. He was recommended by a friend and I can now see why. Fantastic service.

Sales

Kept informed through out the process and advice always to hand when needed. Treated like a 'proper' customer particularly when picking up the car.

Sales

Excellent it was there and ready exactly on time

Sales

Shaun Gregory made the experience special

Sales

Excellent

Sales

Mistakes but good overall service

Sales

Very helpful sales and finance staff.

Sales

The sales executive (Anthony Strina) was very helpful from the very start, going though the journey of creating a perfect cars with all the options that I like, getting the best deal, and making all my wishes come true. Many thanks Anthony.

Sales

because i am satisfied!

Sales

Kept updated by Sales Staff. Very efficient hand-over of new car.

Sales

The sales person kept me up to date at all times throughout the purchasing period and was very professional at all I times.

Sales

The showroom is in excellent condition, staff are very welcoming and assist with any questions. The whole process of buying my new car was very quick and I was kept in the know with everything that was going on. Very impressed with the car aswell

Sales

Superb customer service. Regular updates by telephone received. Pleasant salesman with excellent knowledge of the model I was purchasing. I felt welcome and valued as a customer when visiting the centre and always left feeling happy.