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ABOUT LISTERS KING'S LYNN

Find out more about what we do and our team.

Meet the team

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Laurence Bennett

Head of Business
  • Years at the dealership 1
  • Department Sales
  • Hobbies Enduro-biking

Dave Attersall

General Sales Manager
  • Years at the dealership 13
  • Department Sales
  • Hobbies Football, Gym

AJ Bonnett

Sales Manager
  • Years at the dealership 14
  • Department Sales
  • Hobbies Running, Cycling

Shaun Gregory

Retail Manager
  • Years at the dealership 10
  • Department Sales
  • Hobbies Football, Cycling

Jamie Hornigold

Retail Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cycling, Motorbikes, Football, Gym

Brad Howe

Retail Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Motorbikes, Golf

Jonny Spinks

Sales Executive
  • Years at the dealership 9
  • Department Sales
  • Hobbies Golf

Adam Marriott

Sales Executive
  • Years at the dealership 4
  • Department Sales
  • Hobbies Drifting, Golf, Football, Fishing

Anthony Strina

Sales Executive
  • Years at the dealership 3
  • Department Sales
  • Hobbies Football, Family

Jeremy Barker

Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Football, Speedway, Horse Racing

Mark Roythorne

Sales Executive
  • Years at the dealership 6
  • Department Sales
  • Hobbies F1, Fishing

Carl Spitz

Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Eating out, Dog walking

Stuart Large

Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Football

Joshua Kay

Sales Executive
  • Years at the dealership 3
  • Department Sales
  • Hobbies Sport

Harry Tilburn

Sales Executive
  • Years at the dealership 2
  • Department Sales
  • Hobbies Football

Liam Hanks

Product Genius
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cars, Photography

Trevor Burt

Used Car Progress Chaser
  • Years at the dealership 1
  • Department Sales
  • Hobbies Machinery, Classic Cars, Watersports

Gary Lewis

Aftersales Manager
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies F1, Rugby

Matthew Penver

Service Advisor
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Fishing, Cars

Michael Jupp

Service Advisor
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies Football, Golf, Go-karting, F1

Jack Wilson

Service Advisor
  • Years at the dealership 1
  • Department Aftersales

Lorraine McLaughlin

Warranty Advisor
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies Swimming, Horse Riding

James Martin

Corporate Sales Manager
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Football

Richard Atkins

Local Business Development Manager
  • Years at the dealership 2
  • Department Corporate
  • Hobbies Family, football

David Gilbey

Local Business Development Manager
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Running, Gym, Baking

Jamie Shea

Local Business Development Manager
  • Years at the dealership 2
  • Department Corporate
  • Hobbies Rugby

Carrie Sewell

Key Account Executive
  • Years at the dealership 15
  • Department Corporate
  • Hobbies Spending time with the family, days out

Kathy Warfield

Corporate Sales Administrator
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Reading, gardening

Robyn Davies

Administrator
  • Years at the dealership 2
  • Department Sales
  • Hobbies Animals, Shopping

Natascha Schwarz

Receptionist
  • Years at the dealership 3
  • Department BMW
  • Hobbies Holidays, Gardening, spending time with family

Louise Chambers

Receptionist
  • Years at the dealership 2
  • Department BMW
  • Hobbies Family, Zumba, Shopping, Dancing

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

When I rang Listers about my car's water loss they couldn't fit it in for over a week. BMW Assist told me to take the car to Listers and it was fixed the next day, so why the original long wait?

Service

Firstly they weren’t expecting me as they had the date for my booking wrong. They overcame that hurdle.Secondly I asked for a wheel alignment but that wasn’t possible as the machine was broken. The car wasn’t washed because the wash bay was flooded

Service

Kings Lynn branch has a very high standard, always helpful and great coffee in the waiting area.

Service

It’s a true 5star service, being looked after whilst waiting and informed about the progress of the service.

Service

The service was excellent but pricey compared to other manufacturers. Staff were knowledgeable, positive and helpful at all times. Extremely detailed feedback on completion of service. Free car valet was a bonus.

Service

They changed the oil!

Service

I hve to go back as the parts required were no in stock

Service

Sorted issues and car very clean

Service

couldn’t fault the service

Service

Good feedback and well explained - liked the video

Service

friendly and helpful staff as always

Service

Good service

Service

Meets my expectations

Service

From the start to booking in to then arriving for service the service levels were excellent, driver waiting to take me home, called to advise when car was ready and that everything was fine really pleased with service, especially from Matthew

Service

Disappointing to arrive and find they had no note of my request for a lift into my office & £5 part for the rear wiper I had explained I needed when booking had not been ordered, requiring me to come back on another day. The staff were friendly.

Service

nothing is too much trouble

Service

Again, as above Listers is the best dealer I've ever dealt with

Service

Everything was done that I asked.

Service

Even though they found a problem with a tyre they went out of their way to solve it and kept me informed through out.

Service

Could not have asked for any more.

Service

Overall, a positive experience. Procedures explained in advance; service carried out within time estimates; all appropriate checks and actions undertaken in a thorough and professional manner.

Service

Total customer focus

Service

Everyone that I dealt with was extremely polite and professional and the work was carried out efficiently with no problems.

Service

I was unable to bring my car in for service, so someone came out and collected it and then returned a newly serviced and clear car to me. What's not to like?

Service

Helpful and apologetic about faults I am experiencing.

Service

All staff are very pleasant all off the time, and the car always comes back clean,

Service

Excellent service

Service

good service

Service

Listers staff are always friendly with excellent professional skills. Always there to help jo matter what your query may be.

Service

I always feel like a valued customer when I walk in. Someone will always great me on arrival. It’s the small things that make the difference

Service

As above

Service

Wanted to charge me £5 for a courtesy car, did not solve the historic issue from purchase with no discussion of options apart from to say it would cost £200 to 'clean' my brake pads.

Service

So helpful and competent.

Service

Staff very informative & keeping you up to date with your car .

Service

Meet the standards I expect when I visit

Service

The experience at the Centre was very good and the speed of attention was excellent, but I had 4 tyres fitted. They were 255s at the front and 275s at the rear, my tyre pressure monitor measured the inflation at 30psi which is not correct.

Service

They were efficient and relatively quick. It is a shame my visit was because of a manufacturer's recall.

Service

I was even offered a ride to the railway station when dropping off my car for repair

Service

Good, prompt service looked after by friendly staff

Service

As I work, I was not able to get the courtesy car back until the next day, they did not mind and was very happy to allow that.

Service

Car still has all the issues it came in with

Service

I was satisfied that my problem was being dealt with efficiently.

Service

The lad that did the paperwork was fine. Very polite. I was only going home and then returning courtesy car so wasn’t going to replace that fuel, which I told him. BMW called my car in.

Service

We are happy to journey 60+ miles to get the car serviced, we would not use the local BMW.....we are extremely satisfied with the service we receive from Listers Kings Lynn.

Service

Informed what was happening. Treated like a valued customer.

Service

Accommodating service as we live 1 1/2 hours away

Service

Always get a satisfactory experience from Listers KL.

Service

First visit after relocation from Kent, very helpful staff.

Service

They are excellentefficient and friendly

Service

ordered car delivery took a little longer than expected

Sales

What more can I say everyone was so helpful and friendly ...just perfect !!

Sales

Professional and friendly staff at Listers explained each stage and were patient and supportive when I was attempting to make decisions. At no time did any staff member become pushy or patronising

Sales

Very helpful

Sales

Fully supportive

Sales

Jonny was excellent as always.

Sales

Great very detailed and simple.

Sales

Brilliant service, brilliant car and 0% finance is a great deal

Sales

The service we received was wonderful. Our sales assistant Mark was very efficient, knowledgeable, kind and professional. He made the whole process of buying the car with Motability absolutely stress free. I would highly recommend him.

Sales

I was more than satisfied with the service I received from the dealership . The whole experience was a pleasure and so easy to complete , from order to delivery. But I would put that down to Adam Marriott the salesman. Thank you .

Sales

Met all of my expectations

Sales

Nothing was too much trouble, all questions were answered satisfactorily. We were kept up to date on progress.

Sales

Excellent service and communication from the dealer all round

Sales

Easy to buy from fair p/x prices go out of there way to ensure everything was ready for collection

Sales

Very friendly and helpful people and a simple and easy process working with everyone

Sales

The service from BMW finance has influenced my views regards the effectiveness of the total BMW UK structures.

Sales

I was a little unhappy about the tow bar fitted. It did not fully meet the requirements for a bike trailer

Sales

5 stars says it all

Sales

Jamie and Anthony catered to my needs and more and found the exact spec on a car that I wanted.

Sales

Customer service from walking in the door to doing the deal to driving it away was fantastic, so good we bought a 2nd car ( however the experience on that sale has lead us to complain )

Sales

They have been really helpful just not sure about the vehicle

Sales

We took a long time deliberating and testing out which model and optional extras we wanted but Adam Marriott at Listers King's Lynn was very patient, extremely helpful and knowledgeable.

Sales

No hard sell just pleasant experience