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ABOUT LISTERS KING'S LYNN

Find out more about what we do and our team.

Explore our retail centre

Meet the team

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Laurence Bennett

Head of Business
  • Years at the dealership 1
  • Department Sales
  • Hobbies Enduro-biking

Dave Attersall

General Sales Manager
  • Years at the dealership 13
  • Department Sales
  • Hobbies Football, Gym

AJ Bonnett

Sales Manager
  • Years at the dealership 14
  • Department Sales
  • Hobbies Running, Cycling

Shaun Gregory

Retail Manager
  • Years at the dealership 10
  • Department Sales
  • Hobbies Football, Cycling

Jamie Hornigold

Retail Manager
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cycling, Motorbikes, Football, Gym

Brad Howe

Senior Sales Executive
  • Years at the dealership 6
  • Department Sales
  • Hobbies Motorbikes, Golf

Jonny Spinks

Sales Executive
  • Years at the dealership 9
  • Department Sales
  • Hobbies Golf

Adam Marriott

Sales Executive
  • Years at the dealership 4
  • Department Sales
  • Hobbies Drifting, Golf, Football, Fishing

Jeremy Barker

Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Football, Speedway, Horse Racing

Mark Roythorne

Sales Executive
  • Years at the dealership 6
  • Department Sales
  • Hobbies F1, Fishing

Stuart Large

Sales Executive
  • Years at the dealership 1
  • Department Sales
  • Hobbies Football

Harry Tilburn

Sales Executive
  • Years at the dealership 2
  • Department Sales
  • Hobbies Football

Sophie Diaper

Sales Executive
  • Department Sales

Grace Hankins

Sales Executive
  • Department Sales

Liam Hanks

Product Genius
  • Years at the dealership 6
  • Department Sales
  • Hobbies Cars, Photography

Gary Lewis

Aftersales Manager
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies F1, Rugby

Matthew Penver

Service Advisor
  • Years at the dealership 2
  • Department Aftersales
  • Hobbies Fishing, Cars

Michael Jupp

Service Advisor
  • Years at the dealership 4
  • Department Aftersales
  • Hobbies Football, Golf, Go-karting, F1

Jack Wilson

Service Advisor
  • Years at the dealership 1
  • Department Aftersales

Lorraine McLaughlin

Warranty Advisor
  • Years at the dealership 7
  • Department Aftersales
  • Hobbies Swimming, Horse Riding

James Martin

Corporate Sales Manager
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Football

Richard Atkins

Local Business Development Manager
  • Years at the dealership 2
  • Department Corporate
  • Hobbies Family, football

Daniel Taylor

Local Business Development Manager
  • Department Corporate

Cathy Levesley

Corporate Administration Manager
  • Department Corporate

Carrie Sewell

Key Account Executive
  • Years at the dealership 15
  • Department Corporate
  • Hobbies Spending time with the family, days out

Kathy Warfield

Corporate Sales Administrator
  • Years at the dealership 3
  • Department Corporate
  • Hobbies Reading, gardening

Robyn Davies

Administrator
  • Years at the dealership 2
  • Department Sales
  • Hobbies Animals, Shopping

Natascha Schwarz

Receptionist
  • Years at the dealership 3
  • Department BMW
  • Hobbies Holidays, Gardening, spending time with family

Louise Chambers

Receptionist
  • Years at the dealership 2
  • Department BMW
  • Hobbies Family, Zumba, Shopping, Dancing

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Delay in tyre arriving to dealership.

Service

Great service

Service

excellent

Service

Totally satisfied

Service

there was a dent on the car when I collected it - they say it was there when I brought it in - I had washed the car but had not seen anything abnormal.

Service

All staff were lovely and helpful and you have lovely coffee ????

Service

See above

Service

Great service all round Convenient. Accommodating. Comprehensiv. Attentive. Above all a great customer supplier relationship on first name terms

Service

Completed the job in the time they specified keeping me updated with the progress and returning my car immaculate

Service

I would have given completely satisfied had I been told about the folding rear seats , my question was the seats not folding down via the buttons , I was told no fault found , upon further investigation I found you have to open side door to enable it

Service

From dropping off the car to collection was seamless and excellent service

Service

Only problem was the car had to be kept over night to access a spare part to complete the job. We were loaned another car whilst they did the job, but it meant we had to keep it over night and return next morning and we live a long distance away.

Service

The staff we helpful and patient and discussed all the options available to me.

Service

Jack kept me informed regarding the state and timing of the repair and when he was not in the office someone else took his case load over.

Service

Everything done on time and satisfactorily

Service

The initial 4 wheel alignment fee was waived which was considerate but did not fully resolve the problem.

Service

Always excellent service from a very friendly team.

Service

Good service

Service

Professional and courteous staff.

Service

The car was in to fix a noise from the drivers door. This was the third time its been looked at...and it is still not fixed.

Service

Simply because it's true.

Service

Very satisfied,ferried be into Kings Lynn while the motor was serviced

Service

Feel of car on return from service and condition of prevention on return. Spotless in out.

Service

Sometimes there is something wrong with your vehicle that can be quite expensive, but on this occasion, I was able to afford it with the finance offer from the showroom.

Service

previously explained

Service

Everything went smoothly

Service

Car ready when they said it would be and car was cleaned.

Service

For realy good custerner service

Service

same as answer to question one

Service

Service carried out exactly and efficiently as promised.

Service

This dealership is a credit to the bmw badge, from service advisor (Rob Allison) to service technician (dave Chapman) and the valeting team upon collecting our vehicle. Thank you for a great customer experience,

Service

Very satisfied with recall/service work carried out kept up to date with progress by Matthew throughout the day, saw Jack when collecting the car the next day and full explanation of what work had been carried out. Thanks to both Matthew and Jack

Service

Would be more beneficial for contact with the location rather than a contact center.

Service

very helpful staff, as soon as we walked throw the door.

Service

Overall very good service, pity they could not fix the display on the sat nav.

Service

A service wasn't the reason for my visit

Service

All the people we encountered working at Listers in Kings Lynn were polite and efficient and they worked well together

Service

Never had a problem with any of the cars that they have serviced

Service

Good sevice and in timely manner.

Service

The car was written off after being caught in a flood

Service

Great service from start to finish

Service

I had a very positive experence when buying the car, and this has continued.

Service

Sales staff very helpful and easy to talk with.

Service

They were helpful, car was ready on time and valeted. Couldn't really ask for more.

Service

Everything was carried out as discussed and there were no issues.

Service

Just a lovely team of people to work with - over the years we have always been able to resolve any issues that have arisen

Service

Good agents be those Bradley and Shaun at Kings Lynn Listers Group, made the process easy

Sales

All very good

Sales

Love Listers, always very keen to please.

Sales

Couldn't find any faults with our service and time they spent with us choosing a car

Sales

Efficient and personal service

Sales

Visited local BMW Centre initially but they only wanted to sell me a car from their stock. Left frustrated. Then approached Listers of Kings Lynn and they were brilliant from start to finish. The first garage need to go on a refresher training course

Sales

First class

Sales

Staff all polite and helpful

Sales

Very easy. The assistant Adam was extremely polite and had a great product/mobility scheme understanding.

Sales

Great sales staff are key. A good balance between friendliness, engagement and high levels of communication. Poor engagement will see me walk away from a prospective purchase. After sales management is critical - my experience at Listers is excellent

Sales

This score is based on the dealership alone and not reflective of the problems experienced with BMW Finance!

Sales

Jeremy and Jamie dealt with us in the way we've come to expect over the years.

Sales

Excellent service, nothing was to much trouble, much appreciated

Sales

As I stated before the sales assistant at Listers was very good.

Sales

Extremely satisfied.

Sales

The offered a good discount on the car via CarWow and they helped us a lot in deciding which model of car to select. Once ordered they kept us fully informed about delivery date etc. Also, at no time did feel under any pressure to purchase.

Sales

The car was ready for me in the time given, time was spent covering the new features on the car.