OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
211 ratings and 102 comments received in the last 90 days.
11 April 2024
Everything went to plan
31 March 2024
Only 4 stars because windscreen washer fill light came on
31 March 2024
Worth the wait and my Sales Executive Sophie Diaper was in constant touch to reassure me about the delays.
21 March 2024
All the dealings I had with the salesman Jack especially were incredible and excellent
19 March 2024
As above
13 March 2024
Great service
09 March 2024
Very satisfied nothing was to much trouble from start to finish
06 March 2024
Fantastic
06 March 2024
Always there for help and support
19 April 2024
friendly
18 April 2024
On time, kept abreast of when I could collect and a decent courtesy car.
16 April 2024
Both problems were not resolved
16 April 2024
Easy to get few to someone when calling and get the car in very nice people
15 April 2024
Brakes felt better after the servicing.
15 April 2024
Best dealer around by far
13 April 2024
Jamie Perryman was friendly and professional.
13 April 2024
The whole experience was seamless and met expectations.
12 April 2024
Very helpful as always and go above and beyond
10 April 2024
good service
11 April 2024
Sales adviser Grace Hankins need a pay rise